FREQUENTLY ASKED QUESTIONS
What sizes do you carry?
We carry sizes S, M, L, XL, and 2XL.
How do I know what size to order?
We recommend ordering your true size. If you are between sizes, size up for a more comfortable fit. Visit our Size Guide for more details.
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping takes 5–7 business days after processing.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75 within the United States.
Can I return or exchange my order?
Yes. We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, with all original tags and hygiene liners attached.
How do I track my order?
Once your order ships, you will receive a tracking number via email.
What payment methods do you accept?
We accept all major credit cards and debit cards.
How do I contact customer service?
Email us at support@urbanswimwear.shop. We respond within 24–48 business hours, Monday–Friday.
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